Cancellation Policy

Cancel by emailing billing@northlineathletic.com, by using the contact form, by calling +1 (718) 555-0148, or in person at 418 Harbor Street, Brooklyn, NY 11201, United States during desk hours. Cancelling is free. You do not need to come to the floor to cancel.

Use the same name and email that are on the payment. We email you when the cancellation is recorded. If you do not receive that email within two business days, contact the desk before the renewal date.

A day pass does not renew, so there is nothing to cancel after it is used. You may still ask for a refund under the Refund Policy if the visit has not started.

For a monthly, quarterly, or annual membership, cancellation stops the next charge. It does not cut off the period you have already paid. Access continues through the last day of that period.

Ask at least one business day before the renewal date so the next charge can be stopped. If the renewal has already been submitted to the card network, that charge follows the Refund Policy, and later renewals stay off.

If the renewal price will change, we email you at least fourteen days before the next charge, with the new amount in USD and the date it starts. Cancel before that date if you do not want the new price. The customer service contacts above are the way to cancel.